If you have any questions, issues, or feedback about Prime Crush, please contact us at:
We will respond within 48 hours.
Your game data is linked to your Google or Apple account. Sign in with the same account on any device to restore your progress.
You can delete your account from the in-game Settings menu. This action is permanent and cannot be undone.
Open the in-game Settings menu and tap "restore purchases". This will re-apply any unlocks you've already paid for. If the issue persists, contact us with your purchase receipt and we will resolve it promptly.
Please ensure your device is running iOS 17.0 or later (for iOS) or Android 7.0 or later. If the problem continues, contact us with your device model and OS version.